Keep track of Key Metrics: Monitor reaction time, resolution time, client fulfillment, and chat volume to evaluate the functionality of your live chat method.
But as a way to leverage the power of your PrestaShop E-Commerce Retail outlet you need a number of other included capabilities and functionality, and these functions in essence are extra for your retailer with the addons which might be typically called the PrestaShop Addons.
Prestashop has you covered irrespective of whether you prefer to offer many payment procedures or a variety of shipping selections. Commence marketing on-line nowadays with Prestashop.
The import and export element can make it simple to the admin to update merchandise price ranges without manually updating Every single product one by one.
In these types of cases, addons can help you save time and effort with ready-to-use modules that you could just install and configure.
LiveAgent offers a PrestaShop live chat widget that permits quick interaction and offers purchase tracking for ecommerce sites. The computer software delivers an omnichannel dashboard that consolidates conversation from Twitter, Slack, Viber, SMS, plus more.
TrustPay LITE PrestaShop payment module for accepting payments by on-line TrustPay assistance - transfer in domestic financial institution and online payments.
In 2025, you need to know where your website traffic is coming from, what users are executing, and how They can be changing for equally conventional Website positioning and AI Overviews.
Carry out coaching sessions that simulate serious-life eventualities to equip brokers with sensible dilemma-resolving abilities.
Crisp.chat is an especially popular alternative in the sector of PrestaShop integration. The company is noted for its elegant overall look and strong capabilities, Crisp.
With dedicated mobile apps for iOS and Android, your help is available from everywhere you go. It’s The simplest way to offer aid to the purchasers and Increase the customer support expertise.
Customization click here tools allow you to great-tune each Visible facet of your keep with no need intensive coding awareness.
Multi-Store support: Seamlessly combine our module across multiple retailers, making sure constant and successful client support throughout your total PrestaShop on the web enterprise.
The PrestaShop Testimonials Module is actually a plugin for PrestaShop that permits you to insert testimonials to the on-line shop. It provides a worthwhile attribute for the e-commerce website to Show customer recommendations as it helps to enhance have confidence in and sales conversion.